Refund & Cancellation Policy
Last updated: 1 October 2026
Our trophies, medals and mementoes are made to order and personalised for each customer.
Returns and refunds
Because every piece is made and personalised to order, we do not offer returns or refunds.
Cancellations and changes
If you need to cancel or change an order, please contact our team as early as possible. What can be done depends on how far production has progressed.
If something is not right
If there is a problem with your order, please contact our team with your order details and photos, and we will look into it with you.
Questions? Contact us at +91 98102 22433 or maneska.jain@gmail.com, 299 Dariba Kalan, Chandni Chowk, Delhi 110006.